Mothers At Work

Articles

The Manager's Role

Communicating With Employees

Inform employees of the benefits of Mothers at Work and how to take advantage of the program. Distribute and/or post information about the program and send periodic reminders. Encourage employees to ask questions and to discuss their specific needs. Some employees may feel uncomfortable discussing breastfeeding issues, but by maintaining a professional and respectful demeanor, you will put employees at ease. The following tips may also facilitate communication:

Remember, this is a management issue, not a personal or biological one.
Educate yourself on the benefits of breastfeeding and the benefits of this program.
Remind employees that your organization offers this benefit in order to help breastfeeding mothers transition back to work and explain how the program works (e.g., use of the mother’s room, access to a lactation consultant, educational materials, etc.).
Never use inappropriate or disrespectful language or joke about the program to anyone.
Respect the confidentiality of employees who use the lactation program.
If you cannot answer specific questions about breastfeeding, refer them to a lactation consultant (or other appropriate resources).
Use your human resources department as a resource to respond to questions about your organization’s policies and program.
Invite comments and feedback so you can effectively evaluate the program.

This publication is for general informational purposes only and it is not intended to provide any reader with specific authority, advice or recommendations. Where you deem necessary, we suggest that you seek advice regarding your particular situation from the appropriate professional.